New The Skills of Tomorrow: how AI-exposed is every skill in 2026? See the data →

Business Development Manager

Freshworks
Apply →
onsite entry full-time $53,200 - $66,000 San Mateo, CA

First indexed 25 Oct 2026

Description

Organisations everywhere struggle with the costs and complexities of software solutions that promise to simplify their lives. Freshworks offers a fresh vision for how the world works, building uncomplicated service software that delivers exceptional customer and employee experiences.

As a Business Development Manager with Freshworks, you will play a crucial role in driving revenue through strategic outreach and relationship building. You will identify and conduct outreach with prospects, facilitate qualification calls, and create early-stage pipeline for Freshworks.

Key Responsibilities:

  • Prioritise and target accounts using an intent-based approach and various research tools
  • Conduct cold outreach to prospects via phone, email, and social selling
  • Qualify prospects at all levels, including C-level executives, using BANT and MEDDPICC
  • Manage inbound leads from different sources, qualifying in and out for sales
  • Create qualified opportunities for the sales organisation
  • Develop a strong relationship with Account Executives
  • Become an expert on Freshworks' product and service offerings and effectively communicate their value to prospects
  • Accurately record all interactions and activities in the CRM
  • Meet and exceed quarterly quota targets

Qualifications:

  • 1-2 years of experience in business development, sales, or a related role
  • Experience researching, cold-calling, and qualifying accounts
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Strong problem-solving and objection-handling abilities
  • Experience facilitating qualifying conversations with prospects
  • Self-motivated and target-driven with a passion for achieving results

Additional Information:

  • $53,200 - $66,000 Base Salary
  • Eligible for variable compensation
  • Multiple options for dental, medical, vision, disability, and life insurances
  • ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits
  • Adoption and parental leave benefits
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://jobs.smartrecruiters.com/Freshworks/744000153861187-business-development-manager