Description
As the Senior Program Manager, Accessibility at Twitch, you will have a broad impact across all of Twitch and our Community. Reporting into the VP of UX, you will join our Design team where you will own the program design, education and enablement, and the auditing and testing output. We will look to you to execute the vision of how Twitch will be a welcome home for all regardless of abilities. You will partner with product, design, engineering, and legal to solve accessibility problems at scale and provide strategic solutions.
Responsibilities:
- Strategy & SME: Serve as the subject-matter expert for global digital accessibility across Twitch - advising product and partner teams, and leading process and tooling integration (including AI where appropriate).
- Operations & Backlog: Own intake, backlog, and operational management - partnering with engineering, product, and design leaders to prioritize and drive core accessibility issues, with regular communications and reporting.
- QA & Testing: Lead QA execution and manage QA specialists and third-party vendors; partner with engineers to build automated accessibility testing into CI/CD pipelines, shifting testing earlier in the development lifecycle.
- High-impact programs: Work with engineers, designers, product managers, and researchers to identify and deliver high-impact changes and programs across all products.
- Partnerships: Collaborate with accessibility partners (legal, research, policy, communications) on benchmarking, goal-setting, reporting, and execution.
- Education & Enablement: Develop an educational program and deploy guidelines and resources for key collaborators.
Requirements:
- 6+ years experience building similar Accessibility programs, QA and other scalable Accessibility Practices.
- Expertise in accessibility best practices, guidelines, and regulations,specifically WCAG 2.2+ AA and the CVAA; ability to advise the executive team on risk assessment.
- Experience creating and leading an accessibility program from ground up including creating, documenting, proactive management and driving deliverables.
- Experience working with and consulting product, design, engineering, and legal teams to deliver accessibility audits, code reviews and other advisory services.
- Experience working on consumer product accessibility both on video and communications products and across a variety of devices, such as desktop, smartphone, gaming console, and OTT services.
- Awareness of assistive technologies available to people with disabilities.
- Experience with Figma, Jira and similar relevant product development tools.
Benefits:
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount