Description
Join M&S as a Customer Assistant in our Food section at the Silverlink Newcastle store. As a Christmas Customer Assistant, you will work part-time hours on Sundays, Thursdays, and Fridays from 18:00-22:00, with potential full-time hours during the weeks commencing 13th and 20th December due to operational requirements.
In this role, you will be at the frontline of our retail operations, providing exceptional customer service, and ensuring a seamless shopping experience. You will be responsible for:
- Delivering five-star service at pace, even in high-pressure situations
- Confidently recommending and selling our newest food products to customers
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contributing to a positive, high-energy environment, supporting colleagues and driving sales growth
- Adapting to changing demands and working across various areas of the store
As a Customer Assistant, you will be a resilient and committed brand ambassador, taking pride in your knowledge of M&S Food products and thriving in a fast-paced retail environment. Digital confidence and teamwork are essential for success in this role.
M&S is committed to being an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.