AI Enablement Intern (Summer 2027)

Electronic Arts is seeking an AI Enablement Intern to join the System Owners team within Fan Care for Summer 2027.

As an AI Enablement Intern, you will scale and evolve the Agentic AI Framework, a system built to accelerate software delivery, operational workflows, and cross-platform integrations.

Responsibilities:

• Define functional requirements and operating models for a plug-and-play agentic framework.
• Conduct qualitative research and workflow analysis with partners to uncover pain points and high-value automation opportunities.
• Help translate business and operational needs into relevant backlog items for engineering teams.
• Develop documentation, playbooks, and best-practice guides to foster adoption and seamless integration of agentic workflows.
• Establish benchmarks to evaluate output accuracy, token efficiency, and productivity gains.

Preferred Qualifications:

• Currently enrolled in a Bachelor’s Degree granting program in Computer Science, Information Systems, Business Administration, Human-Computer Interaction, Artificial Intelligence, Product Management or a related field.
• Conceptual knowledge about Agentic AI architecture.
• Familiarity with functional planning and delivery processes.
• Curiosity about enterprise software development lifecycles.
• Excellent analytical, problem-solving, collaboration, and verbal/written communication skills.

Nice-to-Have Skills:

• Hands-on experience with LLM frameworks, APIs, or agent builders.
• Experience with markdown-driven agent prompt architectures.
• Familiarity with enterprise workflow tools and API/integration concepts.

What You'll Learn & Experience:

• Direct Impact: Work on a tangible project that directly shapes the next iteration of Fan Care's internal AI tooling.
• Mentorship & Leadership Exposure: Collaborate with experienced System Owners and Fan Care leaders.
• End-to-End Solution Lifecycle: Gain practical experience taking AI features from initial problem discovery to rollout.
• Gaming Industry Insights: Connect with interns and leaders across Electronic Arts.