Description
We are seeking a Parts Coordinator to join our team at the Aviva Auto Service Centre in Laval.
As a Parts Coordinator, you will be responsible for managing the process of ordering, receiving, storing, distributing, and returning parts for each repair order. You will contribute to the customer experience and satisfaction by ensuring the accuracy and quality of parts received in a timely manner, according to the production schedule and vehicle needs.
Responsibilities:
- Collaborate with suppliers to order and receive parts indicated on repair orders, and verify the quality, accuracy, and quantity of parts received
- Determine precisely the necessary parts to perform repairs in the workshop
- Enter all parts and invoices into the body shop software
- Ensure sufficient stock levels of parts
- Manage the workflow of the parts service to ensure work is completed
- Order parts that meet the cost and quality standards of the parts service, dealerships, and automobile manufacturers
- Find new suppliers that offer quality parts at competitive prices
- Manage the processing and administration of pending orders and returned items to suppliers
- Establish and maintain good relationships with customers and exceed their expectations
- Make decisions that have a positive impact on the workshop and customers
- Maintain the order and cleanliness of the automotive parts area
- Encourage the values and objectives of the Aviva Auto Service Centre
Requirements:
- Secondary school diploma or equivalent
- 1-3 years of experience in the automotive sector
- French language proficiency
- High attention to detail and precision
- Commitment to continuous improvement
- Ability to work effectively in a dynamic environment, manage multiple tasks, and work under pressure
- Adaptability and openness to change, proactive mindset to adopt new work practices and technologies
- Ability to use body shop management systems; knowledge of Body Shop Connect, an asset
- Experience and knowledge related to automotive repairs
- Excellent oral and written communication skills
- Excellent organization and problem-solving skills
- Natural curiosity and approach that contributes to exceeding customer and colleague expectations
What we offer:
- Competitive annual base salary reflecting your skills, experience, professional knowledge, and relevant qualifications
- Medical and dental insurance plan
- Eligibility for an annual bonus – the amount depends on your performance and the Aviva Auto Service Centre
- Various retirement savings plans, including optional participation in a group Registered Retirement Savings Plan (RRSP)
- Generous vacation policy
- Excellent opportunities for professional development
- Support for your professional training
- Uniforms provided depending on the type of position
- Clean and safe work environment, including showers and a break room on site