Description
As a Team Leader at Victoria's Secret, you'll work alongside a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
The role involves:
- Delivering an exceptional customer experience to all customers
- Providing expert advice on bra fittings and helping customers find the perfect product
- Owning the merchandising and presentation of products
- Leading by example and energising the team
- Supporting the management team to achieve key KPIs across the store
- Maintaining store standards and adhering to health and safety procedures
- Carrying out opening and closing activities, including key holder duties
- Supporting new product launches and floor set moves
The ideal candidate has:
- A passion for retail and delivering a unique experience for every customer
- Keenness to learn and develop customer service skills and product knowledge
- Ability to develop valued relationships with team members and customers
- Flexibility and enthusiasm for change
- Ability to multitask, problem-solve, and collaborate with others
Benefits include:
- Flexible working schedules
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store
- Exclusive offers from over 3,500 retailers through Reward Gateway
- Incentives and competitions with amazing prizes
- Access to free financial, health, and wellbeing services
- Learning and development opportunities
- Core benefits such as pension contributions and life assurance