Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
As a Pharmacy Technician at CVS Health, you will support the pharmacy team in delivering operational and service excellence within your store.
Responsibilities:
- Support the pharmacy team in delivering exceptional patient experiences
- Assist with prescription fulfillment, inventory management, and patient communication
- Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
- Contribute to a safe and inclusive culture where all people feel valued and empowered
- Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts
- Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
- Deliver additional patient healthcare services, such as immunizations and point-of-care testing, where allowable by law and supported by required training and certification
Immunization Responsibilities:
- Complete additional licensure and training requirements to obtain Technician Immunizer status
- Educate patients about the importance of vaccines and refer patients to the Pharmacist-on-duty for vaccination questions
- Monitor for and respond to adverse reactions
- Review and collect patient information, track and document for each applicable patient
- Monitor and manage vaccine supplies
Requirements:
- Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
- State-level licensure and national certification requirements vary by state
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Attention and focus, with ability to concentrate on a task over a period of time
- Customer service and team orientation, with ability to actively look for ways to help people
- Communication skills, with ability to use and understand verbal and written communication
- Mathematical reasoning, with ability to use math to solve problems
- Problem resolution, with ability to identify challenging patient or colleague interactions and choose the best course of action
- Physical demands, including mobility, lifting, scanning, and bagging items
Preferred Qualifications:
- 1-3 years previous experience as a Pharmacy Technician
- Previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store, and across the market in other locations, to meet business needs
Benefits:
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources