Description
We are looking for a Senior Data Privacy Manager to join our Data Privacy team within Zopa's Operational Risk and Compliance function.
As Senior Data Privacy Manager, you will be the senior first-line privacy lead across the business. You will line-manage a Data Privacy Associate and partner with Engineering, Technology, Operations, Legal, Risk and Information Security on high-impact product, data and operational questions.
Key responsibilities:
- Turn complex privacy questions into clear, proportionate recommendations that enable responsible progress.
- Help to build and embed a risk-based framework for data privacy risk, including a usable view of risk appetite.
- Partner with data and technology teams on complex data-use and data-governance decisions.
- Lead the response to significant privacy issues and ensure decisions are well evidenced.
- Develop our Data Privacy Associate, through mentoring, standards and exposure to complex problem-solving.
- Create trusted relationships across the business so privacy is involved early, not at the last minute.
- Identify manual privacy processes that can be simplified or automated.
- Represent the first-line privacy perspective credibly with senior stakeholders.
Requirements:
- Substantial practical data privacy experience, with strong working knowledge of UK GDPR and its enforcement context.
- Sound judgement to balance privacy rights, customer protection, business objectives and residual risk.
- Ability to explain complex privacy issues clearly to non-specialists and make credible, defensible recommendations.
- Experience leading or shaping privacy frameworks, governance or operating models.
- Comfortable working through ambiguity and taking ownership of difficult problems independently.
- Ability to build constructive relationships with product, technology, operations, legal, risk and security partners.
- Experience managing, mentoring or developing others and creating an environment of clear standards and support.
Added bonus:
- Experience in fintech, technology, banking or another regulated environment.
- Experience of automated decision-making systems with significant or legal effects.
- Knowledge of privacy considerations across AI model training, prompting and outputs.
- Experience improving efficiency through automation of privacy processes.
- Legal, operational-risk or dedicated data-protection qualifications.
At Zopa, we value flexible ways of working. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!