Description
We are seeking a Library Page to join our team at the 96th Street Library. As a Library Page, you will have the opportunity to gain knowledge and experience in a library setting, while providing exceptional customer service to our patrons.
The Library Page position is a part-time role, scheduled for 14 hours per week, including evenings and Saturdays. As a Library Page, you will be expected to:
- Provide exceptional customer service to patrons
- Shelf and arrange books, CDs, DVDs, and other library materials in alphabetical and numerical order
- Answer in-person inquiries, assist patrons in locating materials, and refer them to the appropriate person or place for assistance
- Assist patrons with basic computer, internet, and audio/visual equipment usage
- Locate and prepare library materials requested by patrons
- Assist staff with checking materials for damage and removing them from the shelves
- Help set up public spaces for events and programs
As a Library Page, you will also have access to the Library Page Fellowship Program, which provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.
Requirements:
- Currently enrolled as a student in an accredited educational program
- Proper employment certificate for minors under 18 as required by NYS law
- Ability to accurately and efficiently sort and arrange items in alphanumeric order
- Strong organizational skills and ability to follow detailed instructions in a fast-paced environment
- Excellent customer service skills and the ability to work with a diverse patronage
- Superb interpersonal and communication skills
- Strong problem-solving skills
- Demonstrated ability to work as part of a team
- Demonstrated reliability and professionalism
- Basic computer and basic technology skills such as Microsoft Office Suite and Google Application
Preferred qualifications:
- Ability to troubleshoot basic computer and printer issues
- Experience with eReaders and library technologies
- Ability to speak foreign languages