Account Executive, SMB Grower (French speaking)

Job Overview

As an Account Executive, SMB Grower at Stripe, you will play a crucial role in driving the growth and retention of the company's largest and fastest-growing SMB customers. You will identify new opportunities for clients to maximize their use of Stripe, develop and implement sales strategies to close upsell and renewal deals, and manage end-to-end campaigns to increase adoption of Stripe's offerings.

Responsibilities

• Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and collaborate with product, sales, risk, and operations teams to improve Stripe's product
• Manage the full sales cycle from lead to close for startups and small/medium businesses
• Generate leads through cold calling, research, networking, and territory management
• Ensure every potential Stripe user has a positive interaction, regardless of deal size
• Identify and understand users' pain points to propose Stripe solutions
• Coordinate with internal teams to set up users for success

Requirements

• 3+ years of experience in a client-facing/sales role
• Ability to understand complex technical ecosystems and build relationships with technical users
• Experience driving and closing upsell opportunities for additional Stripe products
• Analytical ability to manage complex pricing and cost considerations
• Experience managing projects with input from cross-functional teams
• Strong verbal and written communication skills in both French and English
• Ability to operate in a highly ambiguous and fast-paced environment

Preferred Qualifications

• Prior experience in a sales and/or customer-facing role at a high-growth technology company
• Experience with Excel and SQL, or a willingness to learn