Silicon IP Customer Success Manager

You will join Synopsys, the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products.

As a Silicon IP Customer Success Manager, you will serve as the primary point of contact for customers throughout IP program delivery, from kickoff through post-silicon support. Your responsibilities include:

• Owning statement of work (SOW), program schedules, milestones, and deliverables across analog IP, digital IP, and SoC integration efforts
• Coordinating cross-functional global teams including design, verification, applications, and sales
• Identifying technical, resource, and schedule risks early and driving mitigation plans
• Reporting program health and blockers to internal leadership and customers in a way that drives action

The impact you will have includes:

• Accelerating customer product launches by keeping IP delivery on schedule and reducing integration friction
• Reducing delivery risk across high-stakes programs where timing, quality, and customer trust are non-negotiable
• Strengthening Synopsys' reputation as a reliable IP partner by consistently delivering what was promised
• Driving broader adoption of Synopsys IP by ensuring customers have a smooth experience
• Shaping program management standards across the IP organisation

To succeed in this role, you will need:

• A BSEE or equivalent, with 10+ years of semiconductor industry experience
• Proven technical program management experience in SoC design, analog IP, or digital IP development
• Direct experience managing customer-facing programs where you owned schedules, deliverables, and stakeholder communication
• Strong understanding of semiconductor design flows, IP integration challenges, and what it takes to get a chip to tape out
• Ability to lead and influence cross-functional teams without direct authority, across geographies and disciplines