Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
Responsibilities:
- Operate in a high-demand environment, providing excellent customer service
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Maintain high standards of efficiency and effectiveness, balancing speed and accuracy
- Contribute to a positive store environment, supporting colleagues and adapting to changing situations
- Be flexible and willing to work varied shifts, including weekends and evenings
Work Pattern:
- Week 1: Monday, Wednesday, Thursday (15:00 - 19:00), Saturday (15:00 - 19:00)
- Week 2: Sunday (12:30 - 16:30), Friday (15:00 - 19:00)
- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
Benefits:
- Opportunity to be part of a leading retailer’s transformation
- Flexible working hours
- Digital training and tools
About Us: M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.