Description
We're looking for a Senior Product Manager, Trust & Safety to join our team at Lyft's San Francisco office.
As a Senior Product Manager, Trust & Safety, you will design and build the future of the platform that supports Safety in our journey for global expansion, setting up an ambitious vision and roadmap that motivates and inspires your team, peers, and leadership, and that accounts for the uniqueness of our partners and community members.
Responsibilities:
- Design and build the future of the platform that supports Safety in our journey for global expansion
- Partner directly with engineering, data science, ML, design, and research teams to develop safety solutions uniquely tailored to each of our partners
- Partner with Policy and Support teams to develop solutions that provide a cohesive experience to Drivers and Riders
- Represent Trust and Safety as the SME in all our ongoing and new partnerships
- Conceptualize, manage and prioritize multiple projects for stakeholders
- Define success metrics and drive data-informed decisions
Experience:
- 5+ years of experience in Product Management, with experience in Trust and Safety roles
- Deep technical acumen, with experience delivering platform solutions that accelerate integrations with third parties
- Experience leading a team of engineers and setting clear goals, strategies, and long-term roadmaps
- Comfortable working in fast-moving, ambiguous environments
- Demonstrated impact working with internal and external partners
- Strong communication skills and intuition for communication strategy
- Detail-oriented with superior organisational skills
Benefits:
- Great medical, dental, and vision insurance options
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match
- Discretionary paid time off
- 18 weeks of paid parental leave
- Subsidised commuter benefits
- Monthly Lyft credits and complimentary Lyft Pink membership