Description
At 3M, we apply science in collaborative ways to improve lives daily. As an Application Engineer for 3M's Industrial Adhesives and Tapes Division (IATD), you will play a key role in driving growth through customer collaboration, new application development, and product commercialization.
Key Responsibilities:
- Support business growth strategies in key markets, including electronics, automotive, appliance, and general industrial, through application development and replication.
- Collaborate with key decision makers at manufacturers to develop new applications for existing and new bonding solutions.
- Deliver timely product recommendations, application evaluations, and quality resolution support to delight customers.
- Conduct product and market-focused training through face-to-face engagements and webinars.
- Collaborate with area and portfolio leaders to define area go-to materials through product performance analysis, competitive comparison, and understanding of market trends.
- Coordinate and lead field trials with customers; evaluate local competition and marketing practices.
- Continuously build knowledge in market and technology trends, converting processes, automation technologies, and industry standards.
- Proactively contribute to the development of value propositions for effective commercialization.
- Identify voice of market insights from key industries to support strategic decision-making.
Required Qualifications:
- Bachelor's degree in Engineering (Materials, Chemical, Mechanical, or a related field).
- 3–5 years of experience in application engineering or technical support in relevant markets.
- Demonstrated knowledge and expertise in adhesives, bonding tapes, single coated tapes, and/or labels.
- Knowledge and hands-on experience in tape converting processes.
- Strong problem-solving skills with the ability to translate customer needs into technical solutions.
- Proficiency in interpreting technical drawings, specifications, and test data.
- Experience supporting product validation, troubleshooting, and customer trials.
- Ability to communicate technical information clearly to both technical and non-technical audiences.
- Ability to work cross-functionally with sales, R&D, and manufacturing teams.
- Good command of English, Bahasa Malaysia, and Chinese - both written and spoken.
- Willingness to travel for customer visits, trials, or training as needed (up to 25% out-of-town travel expected).