Description
At PointClickCare, our mission is simple: to help providers deliver exceptional care. We're a leading health tech company that's founder-led and privately held, empowering our employees to push boundaries, innovate, and shape the future of healthcare.
We focus on building intelligent workflows with leading enterprise AI platforms, primarily Microsoft Azure, to streamline operations and enhance delivery. You'll work closely with senior leadership, solution architects, and product teams to bring LLM-driven agents and intelligent workflows into production across a dynamic healthcare SaaS environment.
Key Responsibilities:
- Build and support AI agents and intelligent workflows using Microsoft Azure tools such as Azure OpenAI, AI Foundry, and Copilot Studio.
- Design and implement AI-powered orchestration and automation for use cases such as configuration streamlining, onboarding automation, and data migration.
- Collaborate with cross-functional teams to deliver high-quality, scalable AI-driven solutions.
- Develop APIs, scripts, and tools to connect LLM-based agents with existing enterprise systems.
- Support testing, evaluation, deployment, monitoring, and continuous improvement of AI workflows in production.
- Stay current with AI platform roadmaps and emerging industry trends.
Your Key Strengths:
- Bachelor's degree in computer science, Engineering, Information Systems, or equivalent practical experience.
- Experience building AI-powered workflows using Azure AI Foundry, Copilot Studio, and/or Now Assist.
- 3-5 years of experience in software or cloud engineering.
- Exposure to AI agent orchestration or multi-agent systems.
- Hands-on experience with Microsoft Azure services.
- Familiarity with retrieval-augmented generation or vector database integration.
- Experience working with multiple LLMs, prompt engineering, and AI-driven automation.
- Proficient in Python, C#, or JavaScript/TypeScript.
Benefits & Perks:
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition