Description
As a Volunteer Tour Guide at Intermountain Health Logan Regional Hospital, you will create a positive first impression and provide an informative, welcoming experience for guests participating in hospital tours through the CRIC program.
Responsibilities:
- Welcome guests and provide a friendly, professional introduction to the hospital.
- Lead scheduled tours for individuals or groups preselected through CRIC.
- Share information about the hospital's mission, departments, and services.
- Answer general questions and direct visitors to appropriate resources when needed.
- Maintain confidentiality and uphold patient privacy standards.
- Ensure tours are conducted safely and respectfully without disrupting patient care.
- Represent the hospital in a positive and professional manner.
- Communicate with Volunteer Services staff regarding tour schedules and special accommodations.
Qualifications:
- Must be preselected by CRIC.
- Friendly, dependable, and comfortable speaking with individuals and groups.
- Strong communication and interpersonal skills.
- Ability to walk throughout the hospital and stand for extended periods.
- Commitment to maintaining patient confidentiality and following all hospital policies.
- Ability to provide a welcoming and inclusive experience for visitors of diverse backgrounds.