Client Relationship Support (Apprentice-12 Months)

Join HSBC's Corporate and Institutional Banking team in Mumbai as a Client Relationship Support Apprentice for 12 months.

As part of the Credit & Capital Management team, you will play a crucial role in implementing a new operating model, focusing on credit management support to Relationship Managers and client review and renewal activities.

Key Responsibilities:

• Deliver BCO tasks in line with agreed OKRs, SLAs, and KPIs
• Manage the end-to-end Credit & Lending servicing journey for seamless customer experience
• Combine client relationship management with strong risk assessment and management capabilities
• Drive productivity improvements and enhance client experience
• Adopt technology and customer experience improvement initiatives
• Participate in deal discussions and meetings with clients or credit risk as required
• Build and maintain strong relationships across teams
• Protect the Bank by acting as First Line of Defence and adhering to all controls

Knowledge and Experience:

• Bachelor's degree in Business, Finance, or a related field
• 5-8 years corporate lending experience with strong analytical skills and sound credit knowledge
• Strong understanding of various financing instruments and banking products for Wholesale Banking
• Strong stakeholder management skills and commercial mindset
• Strong communication and interpersonal skills

Additional Requirements:

• Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment
• Familiarity with AI-enabled tools is an advantage