Description
We are seeking a star Area Catering Sales Manager to join our team at the Full-Service Double Tree by Hilton McLean Tysons & Courtyard By Marriott McLean Tysons hotels.
As our new Senior Area Catering Sales Manager, you are responsible for assisting the Area Director of Sales with various sales initiatives, ensuring hotels' financial goals are met and consistent, high level of service is delivered with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives.
The Area Catering Sales Manager focuses on client and hotel objectives in support of Our Quality Pledge and Standards of Service for the B. F. Saul Company Hospitality Group.
The Area Catering Sales manages the property's reactive and proactive sales efforts while maintaining accountability for achieving revenue opportunities under the guidance and supervision of the Area Director of Sales.
Responsibilities:
- Respond to incoming sales leads for the property.
- Identify, qualify and solicit new business to achieve personal and property's revenue goals.
- Focus efforts on key and target accounts with significant potential sales revenue.
- Develop and execute effective sales plans and actions.
- Maximize revenue by selling food and beverage to groups.
- Understand the overall market; competitors' strengths and weaknesses, economic trends, supply and demand etc. and know how to sell against them.
- Close the best opportunities for the property based on market conditions and property needs.
- Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Handle complex business with significant revenue potential as well as significant customer expectations.
- Build and strengthen relationships with existing and new customers to enable future bookings.
- Provide excellent customer service in order to grow share of the account.
- Collaborate with Director of Revenue to manage group room blocks effectively including cutoff dates, rooming lists, etc.
- Conduct formal pre-event meetings as required to review/communicate group needs.
- Ensure proper and prompt follow-up on all upsell opportunities.
- Manage meeting space, room set up, food and beverage and audio visual requirements.
- Collaborate with all other operational departments to communicate group details via the group resume pertaining to arrival/departures, billings, special requests, etc.
- Identify improvements to enhance the client experience.
- Maintain performance level when experiencing changes or challenges.
- Adhere to all standards, policies, and procedures and consistently maintain a professional and ethical representation within the Sales and Catering Department.
- Perform other duties, as assigned, to meet business needs.
Required Skills and Experience:
- Excellent oral and written communication skills.
- Demonstrates independent problem-solving skills and identify process improvements needed.
- Strong knowledge of Microsoft Office and Excel.
- Strong work ethic and professional focus; High level of integrity and discretion.
- Must be able to manage multiple priorities in a fast-paced environment.
- Ability to work extended hours based on business needs, with physically demanding responsibilities such as walking, standing, carrying, and lifting throughout the extended shift.
- At least 2+ years of full-service hotel sales experience required.
- 2+ years of progressive catering sales experience required.
- Delphi experience.
- A proven track record of success in a hotel or a related service industry.
Benefits:
- Health Insurance
- Dental & Vision Insurance
- Short & Long Term Disability
- Vacation Policy
- Eligible for Incentive
- 401(k) Retirement Program
- Paid Life Insurance
- Tuition Reimbursement
- Annual Team Member Banquets
- Annual Team Member Engagement Survey
- Discounted Room Rates for Team Members, Family and Friends
- Complimentary Room Stays
- Weekly Payroll
- Complimentary Parking