Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer.
You'll be working in a high-pressure environment, providing five-star service at pace, and embracing the transformation we're driving.
Responsibilities:
- Deliver exceptional customer service, ensuring customers feel valued every time they shop with us.
- Confidently recommend and sell our newest food products to customers.
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience.
- Adapt to changing demands of the retail environment, working across various areas of the store.
Requirements:
- Be at least 18 years old.
- Ability to work in a high-pressure environment.
- Digital confidence and ability to utilise digital tools.
- Strong communication and interpersonal skills.
Working Hours:
- Sunday: 20:00-00:00
- Monday: 20:00-00:00
- Tuesday: 20:00-00:00
- Friday: 20:00-00:00
- Saturday: 20:00-00:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.