Description
We are seeking a Therapy Services Administrator to join the team on a 6-month fixed-term contract, working 30 hours per week. These hours can be arranged flexibly across four or five days, depending on preference.
The role is office-based at Priory Hospital Bristol, Stapleton, Bristol, which provides fast access to treatment for a range of psychiatric conditions and addictions.
Key Responsibilities
- Coordinate appointment scheduling and manage patient referrals to ensure smooth service delivery.
- Maintain accurate and up-to-date patient records and therapy documentation in compliance with data protection policies.
- Provide administrative support to therapists and management, including preparing reports and handling correspondence.
- Act as the first point of contact for patients and external stakeholders, delivering excellent customer service.
- Assist with the organisation of team meetings, training sessions, and service audits.
Skills, Knowledge & Expertise The ideal candidate will have previous experience in an administrative or clerical role, preferably within a healthcare or therapy service environment. Strong organisational skills, attention to detail, and the ability to manage competing priorities are essential. Excellent communication and interpersonal skills are required to liaise effectively with patients, clinical staff, and external partners. Proficiency in using healthcare management systems and standard office software is expected. A flexible, proactive approach and a commitment to maintaining confidentiality and data protection standards are key.
Benefits
- Birthday Holiday - your birthday as an extra day's annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses