Description
Join our team in the M&S Café at Brooklands, the heart of our store and a place where customers come to recharge.
As a Christmas Customer Assistant, you will be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Your responsibilities will include:
- Providing warm, five-star service to customers
- Being digitally confident and using our tools to take and fulfil orders fast
- Maintaining impeccable food safety standards while juggling orders and queues
- Working efficiently and effectively under pressure
- Supporting colleagues and contributing to a high-performance culture
- Adapting quickly and working flexibly where needed
The working pattern for this role is:
- Sunday: 10:00-16:00
- Thursday: 10:00-14:00
- Friday: 12:30-18:30
- Saturday: 09:00-17:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
M&S is committed to being an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.