Description
We are seeking a Site Payments Analyst to play a key role in ensuring accurate and timely payments to clinical trial sites.
Responsibilities:
Start-up Activities
- Participate in Trial Oversight Meetings to gather updates on EDC structure and payment dependencies.
- Set up country-specific fee templates and site fee schedules.
- Coordinate with the Contract Manager to ensure payment terms are accurately reflected in the contract budget.
- Provide feedback to CTM/CTL/PME regarding missing entries or discrepancies between programming and expected outputs during invoice request creation.
Study Conduct
- Monitor and trigger payable items.
- Track payment-related information and generate payment requests.
- Send payment letters and communicate payment processes to sites, acting as the single point of contact (SPOC).
- Validate invoices against completed services (via CTMS/CDMS or CRA confirmation) and contract terms.
- Review invoice content, ensure accuracy in IVT, and initiate approval workflows.
- Request updated invoices when discrepancies or missing information are identified.
- Ensure compliance with GDPR by redacting personal data from site invoices when necessary.
- Conduct financial reviews and support accrual reporting through relevant data and documentation.
Amendment Management
- Update country fee templates and site payee information following contract amendments.
- Terminate outdated fee schedules and implement new ones.
- Reconcile payable items automatically when fees change and update flagged items as needed.
Study Close-Out
- Ensure holdbacks are paid as per contractual agreements, in coordination with the CTM.
- Confirm all outstanding invoices are settled prior to site close-out.
- Monitor pending payment requests, including those not yet invoiced post-closeout.
Requirements:
- Bachelor's Degree in Business Administration, Finance or related.
- 2 to 4 years of Site Payments experience.
- Advanced English (spoken, written and read).
- Computer skills including proficient use of Microsoft Word and Excel.
- Ability to understand electronic data capture including basic data processing functions.
- Good organizational and problem-solving skills.
- Ability to manage multiple priorities.
- Ability to meet deadlines.
- Ability to work independently on routine tasks and apply critical thinking to tasks with guidance, as needed.
- Ability to establish and maintain effective working relationships with coworkers, managers and clients.
Benefits:
- Be part of a global, purpose-driven organization.
- Work with passionate professionals in a dynamic and inclusive environment.
- Enjoy flexible work arrangements and opportunities for growth.