People Business Partner, Employee Relations & Performance

We are seeking a People Business Partner, Employee Relations & Performance to join our team in New York City.

As an Employee Relations Business Partner, you’ll play a key role in developing manager capability while driving accountability and performance management standards company-wide. You’ll coach managers to apply performance management with consistency, deliver actionable feedback, and determine appropriate next steps, advancing our high-performance culture where people can perform at their best.

Responsibilities:

• Partner with front-line managers to ensure consistent, fair, and rigorous performance management across teams.
• Coach managers on how to set clear expectations, deliver effective feedback, and take action on performance outcomes.
• Serve as the first point of contact for manager questions on performance-related cases and processes.
• Build and maintain resources such as coaching plan templates, toolkits, and training to strengthen manager effectiveness.
• Run and document employee investigations end-to-end, escalating themes and risks as needed.
• Provide guidance and operational support on employee terminations, ensuring consistency.
• Own operational logistics for promotion and performance check-in calibrations.
• Partner with People Partners and Workplace Experience on RTO (return-to-office) audits.

Requirements:

• 5-8 years of experience in HR, ideally in high-growth organisations.
• Demonstrated experience running employee investigations end-to-end, including documentation and recommendations.
• Hands-on experience supporting or executing employee terminations.
• Strong understanding of performance management practices in high-performance cultures.
• Proven ability to build trusted relationships with managers and influence outcomes.
• Strong organisational skills with the ability to manage and prioritise multiple workstreams.
• Clear and concise communicator, both written and verbal.
• Ability to handle sensitive information with discretion and sound judgement.

Bonus points:

• Experience supporting customer-facing or fast-scaling teams.
• Familiarity with performance management systems like Lattice or HRIS tools like Workday.
• Experience with manager enablement or training programs.
• Strong interest in building scalable People processes and improving operational efficiency.

What success looks like:

• Managers are consistently upholding Brex’s high bar for performance.
• Performance processes, promotions, and check-in cycles run smoothly and predictably, with strong logistics support.
• Risks and underperformance are surfaced early, with thoughtful escalation to senior PBPs.
• You are recognised by managers and PBPs as a trusted, solutions-oriented partner.
• Over time, you are building the skills and scope to grow into a client-facing People Business Partner or Employee Relations role.

Compensation: The expected salary range for this role is $144,640 - $180,800.