Senior Solution Architect

Starburst Solution Architects are responsible for the successful customer adoption of our products. In this customer-facing and highly technical role, you will work directly with our customers to ensure their overall success with Starburst’s product offering.

As a Senior Solution Architect at Starburst you will:

• Grow and retain accounts
• Own the technical aspects of the sales cycle and work closely with sales representatives to drive customer projects to closure
• Shape prospect evaluation requirements, define success criteria, educate customers, and participate in the qualification process
• Define, scope, and execute customer proof of concept studies
• Be an expert in our products and services
• Design and build demos, presentations, reference architectures, and custom integrations
• Perform overall system and SQL performance tuning and migrations from legacy systems
• Act as the consultant and expert on architecture, deployment, and design discussions
• Act as the primary customer-facing technical resource during technology evaluations
• Act as the voice of the customer during internal product engineering discussions
• Collaborate with Engineering and Support teams for critical customer operational issues and questions
• Develop field best practices, how-to documents, and contribute to our internal knowledge base

Some of the things we look for:

• Expertise or Experience in one or more of the following technical areas:
• Analytical and problem-solving skills
• ANSI SQL
• UNIX/Linux CLI interactions
• Data Warehouse usage and concepts
• Private/Public Cloud Deployments
• Big Data Technologies: Hadoop, distributed systems and storage
• Experience in customer-facing technical roles
• Experience in field sales/field consultant roles
• Strong presentation skills and an ability to respond dynamically to questions in real-time
• Excellent verbal and written communication skills
• Desire to work in a fast-paced startup environment with cutting-edge technologies

Ability to Travel: This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events.