Associate Revenue Operations Analyst, Policy & Rules of Engagement

GitLab is seeking an Associate Revenue Operations Analyst, Policy & Rules of Engagement to support the Field Sales team in applying go-to-market policies consistently.

The ideal candidate will assist in documenting and maintaining policies and rules of engagement, respond to policy queries, and resolve disputes.

Responsibilities:

• Support documentation and maintenance of go-to-market policies and rules of engagement for the Field Sales team.
• Respond to policy questions and support resolution of policy-related disputes via Salesforce Chatter, case requests, and Sales Support Slack channel.
• Apply established policies carefully and identify questions that need escalation.
• Maintain accurate data, process documentation, and best practices for first-tier sales teams.
• Collaborate with operations, strategy, sales compensation, and sales systems partners to support consistent processes.
• Identify documentation or process gaps and share with relevant team members.
• Support policy updates and annual planning activities as business needs change.

Requirements:

• Interest in revenue or sales operations, policies, and supporting go-to-market teams.
• Experience working with data, documentation, or administrative processes through coursework, internships, or previous roles.
• Ability to review information closely, identify issues, and document clear next steps.
• Ability to organize multiple requests, prioritize work, and meet deadlines.
• Clear written and verbal communication skills for working with stakeholders across teams.
• Interest in supporting policy application and resolving questions or disputes fairly and consistently.
• Demonstrated curiosity by asking questions, learning new processes, and taking ownership of assigned work.
• Salesforce administration experience or familiarity with Salesforce is a plus.

The base salary range for this role is $71,200-$121,200 USD.

Benefits include:

• Health, finance, and well-being support
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave