Description
Thomson Reuters is running large enterprise transformation programmes to change how Lead to Support processes work, and commercial services need to be onboarded through both digital channels and enterprise platforms as part of that change.
We need someone who can design the end-to-end architecture for that onboarding, keep it aligned with the wider technology strategy, and make sure business stakeholders and technical teams stay on the same page as it's built.
What you will have achieved by the end of year one:
- Delivered a live architecture roadmap: defined and updated the solution roadmap for at least one architecture area you own, and stakeholders are using it to plan, not just referencing it as a document.
- Shipped an architectural design into a transformation programme: produced an architectural design for an enterprise transformation programme (or existing one), with technology components that fit the overall technology strategy, and can show it was actually adopted by the delivery teams.
- Become the working point of contact for stakeholder issues: business teams, product owners, and project management bring you roadmap and process questions directly, and you resolve or route them without the issue stalling.
- Operated inside architecture governance: participated in the Design Authority structure and Solution Review board, and can point to at least one solution that went through your governance review before being approved.
- Produced usable architecture artifacts: delivered business process, data model, system, sequence, and process flow diagrams that other teams actually referenced during build.
What we need you to have done before (and why):
- A wide variety of solutions architecture experience across multiple business contexts, ideally with consulting experience at a leading IT consultancy or large corporate, because you'll be designing architecture for varied, high-stakes transformation programmes, not a single narrow system.
- Solid experience with market-leading CRM and Self Service platforms, and integrating CRM to ERP, Middleware, and Web Content Management Systems, because the commercial services onboarding this role supports runs through exactly these integrations.
- Experience working with agile teams and methodologies across globally distributed teams, because delivery here happens across multiple locations and needs a shared way of working.
- A track record within Blue Chip clients, because the scale and complexity of stakeholders and systems here mirrors that environment.
What's in it For You?
- Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceed the requirements of paid time off in accordance with any applicable state or municipal laws.
The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $118,400 USD - $219,800 USD.