Program Manager

As a Program Manager on the Commerce & Identity team, you will independently drive the planning and execution of programs and feature areas across engineering, product, and operational partners.

You will bring structure and transparency to cross-functional initiatives, align priorities across local and distributed teams, and identify and manage dependencies and risks.

Key responsibilities:

• Develop and drive end-to-end execution plans for technical programs or feature areas
• Coordinate schedules, milestones, and deliverables to ensure reliable execution
• Track progress across workstreams and identify delivery gaps early
• Partner cross-functionally with Engineering, Product, program and game studios teams
• Identify delivery and technical risks within your program scope
• Deliver clear, consistent, and actionable status updates, milestone reports, and risk assessments
• Apply and adapt team-level delivery methodologies and operational workflows
• Apply a solid understanding of the Software Development Life Cycle, including Agile development methodologies and product architecture

Qualifications and experience:

• 2+ years of program or project management experience within software development, technical operations, or engineering environments
• Proven track record of independently owning and executing programs, feature launches, or multi-team initiatives
• Demonstrated ability to map dependencies, identify critical path risks, and formulate pragmatic mitigation plans
• Strong cross-functional collaboration skills, with experience managing multiple stakeholders and building consensus across engineering, product, and other stakeholder groups
• Excellent verbal and written communication skills in English and Mandarin
• Hands-on experience with a variety of delivery methodologies and work-tracking tools
• Familiarity with core digital commerce or identity and access management domains is a plus
• Experience in gaming platforms, cloud infrastructure, or large-scale distributed systems is a plus