Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
Join us as a Site Resourcing Lead and coordinate exciting projects that contribute to innovative healthcare solutions. In this dynamic role, you'll supervise the team of Clinical Research Coordinators, oversee setup and management of cooperation with multiple Sites and Sponsors.
Responsibilities
- Has direct line management responsibility for assigned staff (monitors task completion, engages and motivates team members, conducts performance reviews etc.)
- Monitors and supervises all administrative aspects of Site Resourcing Personnel as recruitment, onboarding, offboarding, contracts and reports preparation etc.
- Acts as immediate contact and maintains good relationships with Site Resourcing personnel, Sponsors and Sites;
- Develops and adjust project guidelines and instructions, oversees project quality and compliance;
- Ensures that all employees from Site Resourcing Personnel have been provided with adequate accesses, materials and equipment;
- Ensures general training and provides targeted training sessions, along with quality control of all assigned staff;
- Coordinates communication within and across teams, work with vendors and partners to solve problems, assist in vendor negotiations;
- Perform other duties as assigned.
Desired Skills and Experience
- At least 1 year of experience on the position of Study Coordinator, preferably more;
- Very good understanding of ICH-GCP guidelines;
- Team management skills (previous managerial experience would be beneficial);
- Ability to work independently and efficiently with confidence and enthusiasm;
- Good planning, organization, and problem-solving abilities; ability to manage work schedule in accordance with priorities in changing environment;
- Fluency in local office language and in English, both written and verbal;
- Ability to keep good and effective relationship with Sponsors and Sites, well-developed sense of discretion, tact and diplomacy;
- Excellent interpersonal skills, professional manner and ability to gain respect and good working relationship with company personnel at all levels;
- Proficiency with computing software.
Travel
- Ability to travel domestically and internationally approximately 2-3 days a month in order to attend training sessions, meetings with Site Resourcing Personnel etc.
Rewards & Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways