Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
We're looking for dedicated liability professionals to join our growing team as a Liability Claims Handler. In this role, you'll manage a varied caseload of Employers' Liability (EL) and Public Liability (PL) injury claims, alongside Third Party Property Damage claims, with flexible working arrangements including hybrid options.
This is a technical, customer-focused role involving the investigation of policy coverage and legal liability, negotiation and settlement of claims on behalf of our insurer and corporate clients, and the handling of both injury and property damage claims through to conclusion, working independently and under referral where appropriate.
Your responsibilities will include:
- Investigating allegations made against policyholders
- Providing detailed liability advice
- Gathering and assessing relevant evidence
- Identifying potential fraud risks
- Maintaining proactive communication with all parties
- Managing litigated files where required
- Ensuring accurate record keeping and correspondence throughout the claims lifecycle
To be successful in this role, you'll need:
- Thorough knowledge of current case law, common law/statutes, and regulations
- Insurance qualifications are desirable, but relevant experience is equally valued
- Strong team working and collaboration skills
- Good understanding of insurance law and policy wording interpretation
- Knowledge of contract, statute, and civil liability
- Strong investigation skills and attention to detail
- Ability to work with corporate clients, small businesses, insurers, and brokers
- Influencing skills to gain agreement on proposals and ideas
- Effective listening and empathetic response skills
- Clear and concise communication skills
- Motivation to provide prompt, efficient, and personalised service to both external and internal customers
In return, we offer:
- Competitive salary taking into account skills, experience, and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
- Voluntary benefits including dental cover, cycle to work scheme, season ticket loan, wellbeing support, and digital GP applications
- Discounts on various products and services
At Sedgwick, you won't just build your career; you'll become part of a team of experts. Our Sedgwick University offering empowers you to develop your skills and continue your professional growth through the most comprehensive training programme in the industry.