Description
We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. As a Commercial Account Handler, you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.
Responsibilities
- Review client documentation, ensuring the information is comprehensive and accurate to support the quoting process
- Build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards
- Assist the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements
- Process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis
Requirements
- Strong attention to detail
- Ability to build and maintain strong relationships with internal stakeholders, clients and external contacts
- Willingness to learn and progress your career
- Ability to process data promptly and accurately on relevant systems
Rewards
- 22 days holiday (plus bank holidays), increasing through length of service
- A set of core benefits, designed with your health and financial protection in mind:
- Life Assurance up to 4x salary
- Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
- Contributory pension scheme – 5% employer contribution and 5% employee contribution
- Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits
- Access to a host of lifestyle and financial benefits that you can choose from:
- Discounts on gym membership across the UK
- Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase
- Access to a range of insurance polices through Howden at discounted rates
- Access to hundreds of high-street retailer discounts