Description
As the Global Head of Workplace at Scale, you will lead our global Workplace function across approximately 10 offices worldwide. You will own our real estate portfolio, the Workplace budget, and the day-to-day experience in every office, managing our integrated facilities management partner and other outsourced service providers on the ground.
You will build and lead the Workplace team, partner closely with Security on safety and preparedness, and work hand in hand with our international leaders as we expand. Your work will make our offices safe, well run, cost-effective, and places people want to be.
Key responsibilities include:
- Real Estate Portfolio Management: Lead strategy, planning, and oversight of Scale's global real estate portfolio across approximately 10 offices. Manage site selection, acquisition, lease negotiation and administration, renewals, and disposition of properties, working with brokers, landlords, and legal.
- Vendor & Service Delivery Management: Own the relationship with our integrated facilities management partner and other outsourced service providers across the global portfolio. Define and manage SLAs, KPIs, and regular performance reviews to deliver a consistent, high-quality experience in every office.
- Budget & Financial Ownership: Own the global Workplace and Real Estate budget, including leases, facilities operations, food and beverage, and capital projects. Build annual budgets and forecasts, track spend against plan, and report regularly to Finance and leadership.
- Workplace Experience and Food & Beverage: Oversee food and beverage programs across all offices, including catering vendors, service models, dietary needs, and budget. Partner with Employee Experience on events, amenities, and programs that bring people together and strengthen our culture.
- Workplace Design and Projects: Lead office openings, expansions, relocations, and build-outs from start to finish, working with architects, contractors, and project managers. Design flexible, sustainable, and collaborative workspaces that use technology to support how our teams work.
- Safety, Preparedness and Compliance: Partner closely with Security on workplace safety, emergency preparedness, and business continuity planning. Own health and safety compliance at each site, including evacuation plans, drills, first aid/AED readiness, and incident response procedures.
- Team Leadership and Cross-Functional Collaboration: Build, lead, and develop a global team of Workplace professionals, working alongside on-site vendor teams. Partner with People, Security, IT, Finance, and Legal to set consistent workplace standards and make aligned decisions.
Ideally, you will have:
- Proven experience leading a global, multi-site Real Estate and Workplace function
- Deep experience managing integrated facilities management partners and outsourced service models
- Track record of owning and managing large, multi-million-dollar operating and capital budgets
- Experience negotiating leases and leading office openings, build-outs, and relocations, including internationally
- Strong analytical skills and a data-driven approach to decision-making
- Ability to think strategically and balance cost, employee experience, and business needs
- Excellent project management skills, with a track record of delivering projects on time and within budget
- Experience building and leading strong Workplace teams made up of both FTEs and vendor partners
- Excellent communication and stakeholder management skills, with the ability to influence senior leaders and collaborate cross-functionally
- Highly adaptable approach to a fast-paced, high-growth business environment
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training.
Benefits include comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.