Description
IQVIA's Speaker Bureau team plans and manages compliant meetings and events for Life Sciences organisations. As a Manila Speaker Bureau Financial Close & Review Planner, you will be accountable for auditing and reviewing actual financials post-meeting, ensuring accuracy in government-required Transfer of Value reporting.
Responsibilities
- Collaborate with the client Core Team to plan and execute meetings
- Review all aspects of planning to ensure compliance with client business rules and budgetary requirements
- Assess accuracy of Management Fee, Speaker Travel expenses, Speaker Honorarium, and venue/caterer charges
- Accurately plot charges to the specific FCR-approved calculator and flag any overages
- Review and resolve attendance discrepancies as needed
- Ensure all expenses match between systems and document approved exemptions
- Obtain necessary documents and communicate with meeting planners, speaker bureau planners, logistics planners, and vendors
- Apply client business and compliance rules throughout the financial close & review process
- Trigger or escalate any items that may impact meeting compliance
Requirements
- 2+ years of customer service experience
- Previous work experience in catering to US clients, preferably in a phone-based Customer Service role
- Relevant audit experience preferred
- Pharma Industry experience is a plus
- Familiarity with US cultural norms and practices
- Proficiency in PC applications, Microsoft Office suite, and Outlook
- Knowledge in SharePoint, Salesforce, and Smartsheet preferred
- Ability to work during US standard business hours and be flexible on work schedule
- Strong analytical and problem-solving skills
- Excellent communication and customer service skills