Description
Hewlett Packard Enterprise is seeking a highly motivated Senior Network Engineer to join our Service Delivery organization as a resident engineer in an on-site role.
In this position, you will be responsible for supporting MX and Routing Director platforms in a large-scale service provider environment. The role will involve assisting customers with planning for network deployments, developing implementation plans, and performing testing of solutions.
You will develop deep product knowledge, acting as the customer's primary point of contact in response to operational issues, engaging Juniper technical assistance Centers (JTAC) resolutions. This includes opening cases, providing requested data, advanced troubleshooting, and providing clearly written information and documentation as requested in support of these duties.
Responsibilities:
- Deep understanding of routing and switching technologies commonly implemented in data center networks including EVPN, Multicast, OSPF, BGP, RSVP, LDP, Pseudo wires, L2VPN, L3VPN, MPLS Traffic Engineering (TE), Routing Policies, and associated tunneling technologies (GRE, VXLAN, etc.).
- Juniper products to be supported: MX, Routing Director
Knowledge and Skills:
- Engineering design, operational, and support experience in large scale ISP environment
- Mastery of topologies and methodologies for WAN transport methods
- Motivation, a self-starter that can take direction but also identify and engage in areas to improve network design and operation
- Strong interpersonal, communication, and presentation skills
- Ability to prioritize work activity to achieve customer and account team goals
- Ability to effectively work under pressure with customer engineers and JTAC to resolve hardware and software issues and implement solutions
- Ability to effectively troubleshoot equipment and network problems & to open/track JTAC cases through to problem resolution
- Ability to effectively communicate case status updates and deliver root cause analysis
- Support informal and formal technology briefings and training sessions
Desired Qualifications:
- Engineering Design/Architecture, Operational, and Support experience in a medium to large scale data center network
- Juniper and/or other vendor certifications a strong plus
- Automation and DevOps knowledge a plus
- Automation access methods: XML API, NETCONF, REST API, gRPC
- Python tools: RPCs, REST, PyEZ, ncclient
- Ansible: Playbooks and Jinja2 templates
- Automation scripts: Commit, Op, Event, or SNMP scripts; Python and SLAX
Benefits:
- Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
- Investment in career development
- Unconditional inclusion and celebration of individual uniqueness
Salary:
- The expected salary/wage range for this position is $119,500 - $275,000 per year.