Description
We are looking for a Senior Solutions Engineer to join our Product Engineering & Partnerships ecosystem at Jobber. As a Senior Solutions Engineer, you will leverage your expertise in application marketplaces and APIs to drive the success of our integration initiatives. You will work closely with both technical and non-technical teams, as well as leadership, to create impactful solutions to help our customers and their small businesses be successful.
Responsibilities:
- Work with Business Development, Jobber Engineering and External Third Parties to propose and design solutions that meet all parties needs.
- Develop and implement integration strategies that enhance our application marketplace offerings.
- Collaborate with cross-functional teams to design and optimize API solutions (REST and GraphQL).
- Act as a liaison between technical teams and external stakeholders, ensuring clear communication and alignment on project goals.
- Provide technical support and guidance to partners throughout the integration process.
- Identify opportunities for innovation and process improvement within the integration landscape.
- Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs.
- Partner with Product and Design teams to shape and define the strategic product roadmap.
- Actively participate in code reviews and testing processes to ensure code quality and maintainability.
- Champion the development of consistent engineering practices and reusable code solutions to enhance overall efficiency.
- Participate in discussions to drive consensus on optimal solutions for complex customer problems.
- Research, promote, and implement industry best practices within your team's domain, staying at the forefront of technological advancements.
- Effectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholders.
- Provide mentorship and guidance to team members at all levels, fostering their professional growth and career development.
Requirements:
- Previous experience in a solutions engineering or similar role.
- Proven experience in application marketplace development and management.
- Strong knowledge of API technologies, including REST and GraphQL.
- Strong communication skills.
- Collaborative problem-solving skills coupled with the ability to think on your feet.
- Demonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stack.
- Proven leadership experience championing complex, high-impact projects and serving as a core contributor.
- Exceptional proficiency in software design, architecture, and coding, with a focus on maintainability and performance.
- Outstanding collaboration and communication skills, coupled with the ability to significantly amplify the team’s productivity and effectiveness through mentorship/coaching.
- Strong self-motivation and resourcefulness, with the capacity to independently identify and leverage necessary resources for project delivery and problem-solving.
- Ability to navigate ambiguity and prioritize tasks effectively in dynamic, fast-paced environments.
- Passionate commitment to continuous learning and professional growth, with a track record of staying current with emerging technologies and industry trends.
Nice to Have:
- Exposure or experience in a tech leadership role.
- Experience with our development stack: React, React Native, TypeScript, GraphQL API layer, and Ruby on Rails on AWS.
Location: Edmonton, Toronto, Kitchener-Waterloo
Compensation: The role has a minimum annual salary of $125,800, a midpoint of $147,900, and a maximum salary of $170,100.