Description
GCC UK Building Services is an established team responsible for delivering comprehensive planning, design, and consultancy services to private and public sector clients in the UK. The successful candidate will provide operational leadership to the existing team to enable them to meet business and client needs.
As GCC Head of UK Building Services, you will be responsible for the health, safety & welfare of the team. You will demonstrate effective & visible leadership, focusing on ongoing engagement and retention of employees through individual development and building high-performing teams. Your role is to drive performance, innovation, and efficiency to achieve defined commercial and growth targets.
Responsibilities:
- Lead and mentor a multidisciplinary team, fostering collaboration, accountability, and high performance.
- Set and drive strategic goals for the unit, ensuring alignment with broader organisational objectives.
- Promote WSP's vision, core values, and culture within the team.
- Act as the senior point of contact for UK teams and stakeholders, translating complex insights into actionable recommendations.
- Present strategic updates and progress to senior leadership and stakeholders.
- Align objectives with organisational goals and KPIs, contributing to business development.
- Provide direction for resource management, retention, succession planning, and staff development to build a resilient and agile team.
- Maintain excellent relationships to ensure repeat business and client satisfaction, seeking feedback for continuous improvement.
- Respond promptly to support requests and work collaboratively to address gaps in the internal team knowledge base.
- Support growth by sharing expertise, participating in recruitment, and contributing to succession planning.
- Proactively drive personal and team development, setting objectives, providing feedback, and integrating learning.
- Handle conflict appropriately and embrace diverse perspectives.
- Identify qualified staff for project delivery within budget established.
- Explore ways to add value and improve performance for self and team.
- Manage opportunities, risks, and changes to benefit the business.
- Ensure project engagement targets are met or exceeded.
Key Competencies / Skills:
- Commitment to health, safety, and wellbeing.
- Effective communication and compliance.
- Comprehensive understanding of team and project objectives.
- Supports team development through effective communication and resource input.
- Consistently engages with UK to understand their needs.
- Regularly seeks and acts upon feedback.
- Strong written, analytical, and practical skills.
- Proactively leverages internal and external networks.
- Stay informed about industry developments.
- Proactive approach to problem-solving and innovation.
- Strong commitment to understanding and implementing business strategies and processes.
Qualifications:
- Bachelor / Master's degree in related discipline.
- CEng (or equivalent) with membership in an accredited engineering body.
- Experienced professional with substantial experience in people management, business objectives delivery / leadership in a consulting engineering environment.
- 20+ years of relevant experience.