Description
We are seeking a skilled Machine Tool Maintenance Specialist to join our team of world-class machine service professionals. As a Haas Service Specialist, you will play a crucial role in transforming customer operations and maintaining high-powered manufacturing at peak capacity.
In this field role, you will investigate complex equipment issues, perform Certified Haas Annual Maintenance Programs (CHAMP), and provide expert on-site troubleshooting to maximize machine uptime. You will collaborate with factory support and inside service teams to eliminate downtime and drive productivity gains.
Your responsibilities will include:
- Performing inspections and finalizing service reports
- Providing feedback to the factory to elevate industry standards
- Collaborating with clients and team members to ensure effective service delivery
- Responding to customer needs within 24 hours
- Taking ownership of the customer experience from start to finish
To succeed in this role, you must possess:
- Mechanical and electrical skills
- A mechatronics, machining, or engineering certificate or degree (preferred but not required)
- CNC or machine tool knowledge or experience (preferred)
- Working knowledge of electronics, hydraulics, and pneumatics
- Excellent communication skills and ability to deal with customers professionally
- Ability to travel up to 80% of the month to customer sites
- Ability to manage expenses and paperwork related to maintenance completed
We offer a competitive compensation package, including:
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development Opportunities
The expected pay range for a qualified person in this role is between $65,000 and $95,000 annually, plus bonus opportunities.