Events Manager, Business

This Events Manager will help plan and deliver OpenAI’s B2B events, including third-party conferences, customer learning, enablement, and training programs, and enterprise flagship, executive, and customer gatherings.

You’ll own key workstreams across guest experience, front-of-house operations, agencies and vendors, production logistics, and event reporting, working closely with the enterprise events team.

We’re looking for someone who is attentive to detail, calm under pressure, and thoughtful about hospitality for enterprise customers, prospective customers, business leaders, and senior partners.

Responsibilities

• Deliver B2B events from initial planning through onsite execution, coordinating agencies, registration, hospitality, catering, production logistics, and the requirements of third-party conferences.
• Build and maintain project schedules, with clear milestones, owners, deliverables, and deadlines.
• Select and negotiate with venues, caterers, AV providers, and creative production partners, coordinating approvals with Procurement and Legal and meeting OpenAI’s standards.
• Own registration, check-in, and guest communications in partnership with Marketing, including outreach before events and follow-up afterward.
• Track budgets and spending, process invoices, and complete financial reconciliation and reporting.
• Partner with Enterprise Marketing, Field Marketing, Sales, and Product Marketing on audiences, program goals, and content needs.
• Coordinate with Design and Production to deliver a cohesive, on-brand experience.
• Work with Security and other internal partners on safety and security procedures, accessible event operations, and contingency planning.
• Review attendance, engagement, customer feedback, spend, and agreed business outcomes with program owners.

Requirements

• Bring 7+ years of event experience covering planning, onsite delivery, and post-event evaluation, with a strong background in B2B conferences, customer programs, or learning and enablement events.
• Enjoy shaping the guest experience and coordinating front-of-house operations and vendors for business audiences, with the discretion and care needed to support executives and customers.
• Care about OpenAI’s mission and enjoy helping business audiences explore practical uses of AI through events.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.