Description
Webflow is the agentic web marketing platform for modern marketing teams, helping organisations build, manage, and optimise high-performing web experiences that drive predictable growth and strengthen brand trust.
We're looking for a Lead Solutions Engineer to inspire our customers by helping them understand the art of what's possible with the Webflow platform. You will tell our differentiated story that shows how our solution helps them meet their business objectives.
The Solutions Engineering team plays a vital role by partnering closely with our customers as well as with Sales, Customer Success, and Product to ensure mutual, long-term success. We aim to deeply understand our customers' strategic objectives and technical requirements. We architect and demonstrate innovative solutions that unlock meaningful business value for our customers. Additionally, we champion the voice of our customers by understanding market trends and influencing product direction.
About the role:
- Location: Remote-first (United States; ON, Canada)
- Must reside in Central or Eastern Time Zones
- This role will require an in-person onboarding session in San Francisco, CA
- Full-time
- Permanent
- Exempt
Responsibilities:
- Partner with 2-3 Account Executives & support multiple active customer opportunities across our growing Enterprise segment, proactively communicating with stakeholders to ensure on-time solution delivery
- Guide customers through the evaluation process of Webflow ensuring that our solution meets key business objectives and technical requirements
- Conduct deep discovery, solution design, technical validation and business case development
- Present effective stories through demonstrations that highlight the benefits of using Webflow to solve key customer objectives and challenges
- Lead hands-on workshops and trials where appropriate
- Influence product direction for short & long-term success in Enterprise by representing the customer voice
- Lead strategic cross-functional initiatives that are key to advancing Webflow's mission of bringing development superpowers to everyone
- Travel up to 25%
Requirements:
- 6+ years of experience as a Solutions Engineer, ideally in the web development space
- Exhibit an advanced understanding of APIs and web programming languages , HTML, CSS & JavaScript
- Take a consultative approach and are passionate about helping customers solve problems
- Consistently demonstrate strong storytelling within the context of discovery and/or product demo sessions
Nice to have:
- Possess strong written and verbal communication skills
- Creatively problem solve and automate routine tasks with AI
- Enjoy working autonomously, creatively, and kindly with your teammates while empowering and supporting those around you
- Demonstrate excellent coaching, writing, discovery and presentation skills
- Lead with enthusiasm for earning customer trust and deepening customer relationships
- Are comfortable working in a fast-paced environment and adaptable to changing priorities
- Stay curious and open to growth , demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
Benefits:
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that's actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses , from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.