Strategy & Program Management Intern, Fan Care Community Care - Summer 2027

Electronic Arts is seeking a Strategy & Program Management Intern to join the Fan Care Community Care team for Summer 2027.

The intern will support the Game Lifecycle Manager Team within Fan Care, which acts as a bridge to game development teams, aligning strategies to improve fan experiences throughout a game's lifecycle.

Responsibilities:

• Support strategic planning and cross-functional initiatives across multiple EA game franchises.
• Partner with the Game Lifecycle Team to prepare workshops, document outcomes, and drive follow-up actions across partner teams.
• Gather and synthesize feedback into clear themes and actionable insights.
• Identify patterns, dependencies, and opportunities across multiple workstreams to support strategic decision-making.
• Create executive-ready templates that communicate complex information clearly and can be used broadly across the org.
• Maintain program documentation, action trackers, and strategic deliverables to help teams stay aligned in a fast-paced environment.
• Help improve team processes by identifying opportunities to streamline collaboration, planning, and information sharing as well as making recommendations and executing where possible.

Requirements:

• Currently pursuing a Bachelor's or Master's degree in Business, Strategy, Customer Experience, Operations, Human-Centered Design, Analytics, Communication Science, or a related field. Must graduate no earlier than December 2027.
• Strong systems thinking and analytical skills with the ability to connect information across multiple teams and perspectives.
• Excellent written communication and presentation skills.
• Ability to synthesize large amounts of qualitative and quantitative information into concise, actionable insights.
• Comfortable working in ambiguity and adapting to evolving priorities.
• Highly organized with strong attention to detail and follow-through.
• Proficiency with PowerPoint, Google Slides, Excel, or similar productivity tools.

Benefits:

• Competitive compensation package
• Comprehensive health insurance
• Mental health support
• Retirement savings plan
• Paid time off
• Family leave
• Free games

Preferred Qualifications:

• Experience facilitating workshops, group projects, or cross-functional collaboration.
• Familiarity with project or program management tools such as Miro, Jira, Asana, Airtable, or Confluence.
• Experience conducting research or analyzing customer feedback.
• Passion for gaming, digital products, customer experience, or strategy.