Privacy Program Manager

We are seeking an experienced Privacy Program Manager to join our Legal Team and help build and scale ElevenLabs' global privacy program. In this role, you will translate privacy requirements into effective, repeatable processes across the company and drive the day-to-day operation of key privacy initiatives.

You will work closely with Legal, Product, Engineering, Security, Safety, and GTM teams to operationalize privacy-by-design, manage privacy assessments and compliance workflows, and strengthen the systems and processes that support ElevenLabs' growing global business.

Responsibilities

• Manage and continuously improve ElevenLabs' global privacy program, translating legal and regulatory requirements into scalable operational processes and controls.
• Manage privacy impact assessment processes, including Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), and assessments involving AI systems, biometric data, voice technologies, health information, and other sensitive data.
• Partner with Product, Engineering, Legal, and Security teams to operationalize privacy-by-design throughout the product development lifecycle.
• Maintain data inventories, records of processing activities (RoPAs), data flow documentation, and other privacy governance records.
• Manage processes for data subject and consumer rights requests, including access, deletion, correction, and opt-out requests, and help ensure requests are handled consistently and within applicable deadlines.
• Partner with Security and Legal on third-party and vendor privacy assessments, data processing requirements, and privacy-related risk remediation.
• Support privacy incident response and regulatory or customer inquiries by coordinating documentation, stakeholders, timelines, and follow-up actions.
• Develop privacy program metrics, dashboards, and reporting to track compliance, identify risks, and communicate program maturity and priorities to stakeholders.
• Develop and maintain privacy policies, procedures, playbooks, templates, and internal guidance.
• Coordinate privacy training and awareness initiatives across the company.

What you bring

• 6+ years of experience in privacy program management, privacy operations, data governance, compliance, or a related field, ideally within a technology, SaaS, or AI company.
• Technical mindset, you can read a data flow diagram, understand system architectures and keys to data handling and can translate between legal requirements and engineering implementation.
• Experience building or significantly improving privacy review processes, privacy impact assessments, or privacy control frameworks.
• Familiarity with security and privacy frameworks such as SOC 2, ISO 27001, or similar.
• Privacy certifications such as CIPP/US, CIPP/E, CIPM, or CIPT are a plus.
• Excellent project management, communication, stakeholder management, and problem-solving skills.

Benefits

• Innovative culture
• Growth paths
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend.