Description
Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India.
This is a highly client-facing role. You will operate as a Program Manager for data and AI programs, accountable for both execution and client outcomes.
Core Responsibilities:
- Lead complex AI and data programs as the primary point of contact for client sponsors and partners, owning successful delivery and client outcomes.
- Translate client strategy into clear roadmaps and integrated delivery plans, balancing pace, quality, scope, and risk across multi-geo teams.
- Partner closely with technical delivery leads, architects, and engineers to ensure delivery aligns to business goals and measurable value.
- Own engagement financials including budget, burn, margins, forecasting, utilization, and change control; proactively manage risk and variances using delivery metrics.
- Build strong, trust-based relationships with senior client, partner, and technical stakeholders, providing concise status updates and executive-ready storytelling.
- Navigate ambiguity, competing priorities, and difficult trade-offs with calm, data-informed recommendations.
- Manage project risks and customer escalations end-to-end in close partnership with delivery and sales.
- Identify opportunities to expand phData services, including AI and analytics offerings, within existing accounts.
- Provide account health readouts covering financials, project status, AI adoption metrics, and key blockers.
- Help shape a healthy, inclusive delivery culture by coaching Project Managers and consultants, and contributing to the evolution of AI-augmented delivery practices.
Core Requirements:
- Proven experience leading client-facing programs and working directly with executive stakeholders, with strong written and verbal communication skills.
- 5+ years of Technical Program / Program Management experience in a consulting or professional services environment, managing timelines, scope, budgets, and resources for data and AI programs.
- Experience running multi-workstream initiatives across data platforms, analytics, cloud, and/or AI/ML, with strong command of Agile/iterative delivery and solid understanding of Waterfall.
- Background in AI, data, and analytics projects, with familiarity across modern data stacks such as Snowflake, AWS/Azure/GCP, modern BI, and ML/LLM platforms, including associated risks and trade-offs.
- Demonstrated ownership of performance across a project portfolio, including billable utilization and management of multiple customers concurrently.
- Proficiency in Jira, Azure DevOps, MS Project, and Excel, along with strong written technical documentation skills.
- Experience leading remote, multi-geo teams.
- Bachelor’s degree in IT or a related technical field.
- PMP and CSM certifications are strongly preferred.
- Willingness to travel up to 10% per month
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://job-boards.greenhouse.io/phdata/jobs/8082685