Business Analyst

Prudential is seeking a Business Analyst to play a critical role in delivering successful product launches across multiple platforms. The ideal candidate will partner closely with cross-functional stakeholders to ensure products are delivered on time, with quality, and in compliance with established governance and standards.

Key Responsibilities

• Support end-to-end delivery of new product launch initiatives, ensuring timely implementation with high quality.
• Actively participate in product launch discussions with stakeholders, proposing solutions that meet business objectives.
• Collaborate closely with stakeholders and team leads to ensure agreed delivery timelines are met and risks are proactively managed.
• Document clear and comprehensive business requirements and business rules.
• Serve as Person-in-Charge (PIC) for assigned business requirements, ensuring clarity, completeness, and alignment across stakeholders.
• Provide guidance and mentoring to peers to support capability uplift and delivery excellence within the team.
• Translate business requirements into detailed test scenarios, conditions, and expected results for User Acceptance Testing (UAT).
• Accountable for UAT planning, execution, coordination, and documentation of results.
• Organise, track, and manage defects, and lead checkpoint discussions with Technology teams to ensure timely resolution.
• Act as PIC for UAT activities, coordinating closely with assigned team members and stakeholders.
• Perform post-deployment verification.
• Develop and maintain Standard Operating Procedures (SOPs), user guides, and training materials.
• Conduct training sessions for stakeholders where required.
• Proactively identify opportunities for process improvements and delivery efficiencies, in line with the organisation’s innovation values.
• Adhere strictly to product launch SOPs and governance standards.

Who We Are Looking For

• Strong commitment to meeting tight deadlines in a fast-paced environment.
• Independent, focused, and able to work effectively across cross-functional teams.
• Sound decision-making ability with strong analytical and problem-solving skills.
• Clear, confident verbal and written communication skills.
• Hands-on, proactive, and accountable delivery mindset.
• At least 1 year of relevant working experience.
• Experience in the insurance industry is preferred.
• GCE ‘A’ Levels or equivalent, or relevant professional qualifications.