Technical Program Manager

Electronic Arts creates entertainment that inspires players and fans around the world. As a Technical Program Manager III on the Commerce & Identity team, you will lead complex, high-visibility technical programs and multi-workstream initiatives that span multiple engineering, product, and operational teams.

Key Responsibilities:

• Drive Complex Programs: Lead planning and execution for complex, multi-team technical programs from inception through delivery and post-launch stabilization.
• Connect Execution to Strategy: Ensure engineering work directly connects to broader business and technological outcomes, maintaining alignment between high-level milestones and technical deliverables.
• Drive Delivery Predictability & Alignment: Establish clear cadences, unified roadmaps, and alignment forums across teams; proactively identify and negotiate critical technical dependencies and conflicting priorities to ensure transparent, predictable delivery at scale.
• Navigate Ambiguity & Mitigate Risks: Bring clarity to complex, ambiguous technical challenges, fostering sound decision-making and building open visibility through unified tracking, while proactively surfacing technical and organizational blockers early with clear contingency plans before delivery is impacted.
• Process Optimization: Refine delivery methodologies and operational workflows to reduce friction and improve velocity without introducing unnecessary overhead.
• Tailored Communication: Deliver clear, data-informed program updates and executive briefings tailored to varied audiences.

Qualifications & Experience:

• Experience: 5+ years of technical program or project management experience within software development, technical operations, or systems engineering environments.
• Scope of Experience: Demonstrated track record of leading complex, multi-workstream initiatives that require coordination across multiple interdependent engineering teams.
• Technical Fluency: Solid understanding of modern software architecture, systems engineering, CI/CD, or technical operations, with the credibility to partner effectively with senior engineers and other technical stakeholders.
• Dependency & Risk Management: Proven ability to proactively identify, track, and remediate cross-functional dependencies, risks, and technical blockers.
• Stakeholder Influence: Strong capability to build alignment, resolve conflict, and influence outcomes across cross-organizational stakeholders without direct reporting authority.
• Communication Skills: Exceptional verbal and written communication skills with demonstrated ability to synthesize complex technical updates for leadership and cross-functional partners.

Benefits: Electronic Arts applies a comprehensive approach to our benefits programs, focusing on physical, emotional, financial, professional, and social well-being to support a sustainable lifestyle. Our packages are tailored to local needs and may include healthcare, mental health support, retirement funds, paid and family leaves, free games, and many other perks.