Description
The Mental Health Advocate supports the mental health and resilience of survivors of trafficking through the WARN program, providing one-on-one peer support, referrals, and group-based services.
Client Engagement & Support
- Provide psychosocial support, including manualized interventions to clients.
- Develop individualized action plans with clearly defined goals and activities based on assessment findings.
- With support from supervisor, provide health navigation services through referrals for clients requiring higher levels of mental health care to culturally and linguistically appropriate providers.
- Support crisis assessment and intervention for program participants in collaboration with supervisor.
- Represent the WARN Mental Health program at external and internal outreach events.
Program Facilitation
- Facilitate psychosocial group programs, ensuring alignment with contract guidelines.
- Facilitate psychoeducation and skill-building group sessions using evidence-based approaches under supervision.
- Recruit and enroll participants for WARN programs.
- Plan and organize logistics for WARN programs, including scheduling, transportation, materials, and space coordination.
Monitoring & Evaluation
- Prepare and administer Participant Service Reports with guidance from supervisor.
- Document client interactions and program activities through detailed case notes and data entry.
- Assist in evaluating current services and identifying opportunities for new program offerings.
- Use IRC software to document client information and other program materials.
Administrative & Team Support
- Attend and actively participate in team meetings, staff meetings, and relevant IRC trainings and conference calls.
- Collaborate with supervisor and team members to ensure program quality and compliance.
- Perform other duties as assigned to support the success of WARN programming.
Requirements:
- Bachelor's degree in relevant social services field (i.e., social work, human development, psychology) or equivalent professional and/or lived experience with social work, social service provision, psychosocial support, mental health, and community engagement.
- Lived experience as a refugee or immigrant is preferred. However, in lieu of lived experience, experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted.
- Understanding of the systems that intersect with migration and resettlement.
- Understanding of social service system.
- Strong written and verbal communication skills.
- Fluency in English and Spanish or other relevant language(s).
- Strong intercultural communication skills and demonstrated ability to work effectively with people from diverse cultural backgrounds.
- Strong computer, keyboard, email, and general office skills.
- Current driver's license and valid insurance.