Description
Mastercard is seeking a Manager, Product Management (Business Identity) to lead the development of scalable, interoperable solutions that enable merchants to be securely identified and trusted across digital ecosystems.
The Manager will play a pivotal role in shaping Mastercard's business identity business by translating market needs into service opportunities, validating opportunities, and driving new service concepts through development and commercialization into the market in partnership with key cross-functional stakeholders.
Key responsibilities include:
- Driving cross-functional execution and commercialization of new merchant trust services
- Partnering with customers and ecosystem participants to understand emerging merchant trust challenges
- Identifying and validating new merchant risk assessment and verification use cases
- Exploring opportunities to leverage Mastercard's merchant identity, network intelligence, and Merchant Trust Profile capabilities
- Managing product lifecycle activities, including launch and post-launch planning, performance tracking, and continuous improvement
The ideal candidate will have:
- Experience across various elements of the new product development and management process
- Ability to coordinate with stakeholders and manage cross-functional efforts
- Strong analytical and problem-solving skills
- Strong written and verbal communication with ability to build relationships across diverse stakeholders
- Comfort with and an ability to adapt in a fluid and rapidly changing environment
- Proactive project / program management skills with ability to drive to decisions and results
- Balance of analysis with appropriate business risk-taking to support speed-to-market
- Working knowledge of identity, fraud, digital commerce and emerging agentic-commerce landscape is an advantage
- Bachelor's degree required
In terms of compensation, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role, ranging from $121,000 to $169,000 CAD.