Description
Join our team in the M&S Café at Silverlink Newcastle, a fast-paced role where you'll deliver five-star service, make great food and drink recommendations, and ensure the café runs smoothly.
As a Christmas Customer Assistant, you'll work varied shifts including Mondays from 10:00-14:00, Fridays from 09:00-15:30, and Saturdays from 11:00-15:00. Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Key responsibilities include:
- Providing warm, five-star service while handling pace and pressure
- Making great food and drink recommendations
- Ensuring the café operates smoothly during busy periods
- Using digital tools to take and fulfil orders efficiently
- Maintaining impeccable food safety standards
- Supporting colleagues and contributing to a high-performance culture
- Adapting quickly to meet customer needs
In this role, you'll need to be digitally confident, efficient, and effective, with a focus on delivering quality under pressure.
M&S offers a flexible working environment and is committed to an active Inclusion, Diversity, and Equal Opportunities Policy.