Description
Mastercard is seeking a Director, Product Delivery to lead the overall program implementation of Mastercard products and services to customers in partnership with key constituents of the payment's ecosystem.
The successful candidate will be responsible for leading the successful implementation across Enterprise Gateway Solutions (EGS) and Commercial and New Payment Flows (CNPF) verticals.
Key responsibilities include:
- Developing and leading key strategic delivery relationships and priorities within US Markets
- Becoming an integrated strategic partner and key contributor to relevant Product, Implementation, Account, Technology at both Mastercard and our Customers
- Contributing to enhancing ongoing business case development and execution of US Market product delivery strategies
- Managing and overseeing customer and internal Mastercard project teams
- Driving projects to success metrics established with the customer and ensuring application of Product Delivery best practices and methodologies
- Providing both business and technical subject matter expertise and support to Customers and Internal Stakeholders
- Leading the development of product delivery process maps that identify assets and functions within Mastercard, as well as roles/responsibilities
- Contributing to build and enhance Delivery infrastructure and tools
The ideal candidate will have:
- Demonstrated experience in financial services and/or Treasury Banking specifically with payment processing, transaction flows, and ecosystem participants
- Knowledge of Enterprise Gateway Solutions including Payment Gateway processing, Switching, and commercial payments
- Ability to quickly learn, explain and bridge the gap between the Business, Product and Technology
- Superior customer and industry relationship management skills
- Proven leadership skills and ability to lead change at all functional levels
- Extensive project/program management, problem solving and planning skills
- Passion for reimagining how work gets done through AI and automation, and understanding of AI, automation, and agentic technologies
In terms of benefits, Mastercard offers a competitive base salary, annual bonus or commissions, insurance, flexible spending account and health savings account, paid leaves, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, and many more.
Travel may be required up to 15%.