Description
The Executive Team Leader (ASM) of Assets Protection is responsible for leading a team to protect Target's guests, team members, and brand by mitigating shortage risks, preventing theft and fraud, and ensuring products are available for guests.
Responsibilities:
- Delivering guest experience commitments
- Holding team leaders accountable for exceptional guest experiences
- Celebrating outstanding guest experiences
- Reviewing area guest, financial, and team metrics
- Celebrating wins, setting priorities, and leading actions that drive results
- Partnering across teams to create an easy, inspiring, and friendly guest experience
- Establishing and managing a security culture
- Leading store response to emergency and crisis situations
- Educating store leaders and teams on emergency preparedness and physical security procedures
- Identifying shortage risks and developing strategies to reduce them
- Driving total store sales and increasing profitability
- Guiding AP team leaders on strategies to execute company initiatives
- Planning and leading investigative and verbal de-escalation trainings
- Maintaining required training for team members
- Managing internal investigations
- Anticipating and identifying theft and shortage trends
- Supporting store teams in determining operational shortage priorities
- Managing prevention, identification, and resolution of external theft incidents
- Working a flexible schedule that aligns to guest and business needs
- Building partnerships with district and store leaders and law enforcement
- Developing, scheduling, and deploying resources based on analysis of security and theft trends
- Establishing and maintaining a culture of accountability
- Anticipating short-term and long-term staffing and scheduling needs
- Supporting the onboarding and development of AP Team Leaders
- Developing, coaching, and leading team members and Team Leaders
- Educating store leadership on merchandise protection best practices
- Creating, communicating, influencing, and educating AP priorities
- Developing and leading store safety culture and performance
- Leading safety program management routines
- Ordering merchandise protection devices as needed
- Acting as first responder for in-store safety incidents
- Creating and leading a culture of executing best practices
- Training team members to provide excellent service
- Demonstrating inclusivity and valuing diverse voices
- Implementing security training and processes
- Building and maintaining relationships inside and outside Target
- Participating in legal proceedings as necessary
- Addressing store emergencies and compliance needs
Requirements:
- 4-year degree or equivalent experience
- Strong interpersonal and communication skills
- Strong business acumen
- Comfortable dealing with ambiguity and managing conflict
- Strong cognitive skills, including problem analysis and decision making
- Ability to communicate on multiple frequency devices and operate handheld scanners
- Independently manage workload and prioritize tasks
Preferred qualifications:
- Experience in a similar role
- Knowledge of security protocols and procedures