Description
This Clinical Admin Lead role at Penrose Health involves managing a team and delivering high-quality patient care by overseeing referrals and pathology results across multiple GP practices.
The successful candidate will be a player-manager, balancing team leadership with hands-on delivery of key services. You will ensure efficient operations, develop colleagues, and improve service processes.
Key responsibilities:
- Lead the referrals function and pathology results service across multiple GP practices
- Support colleagues with complex referral queries and pathology cases
- Monitor workload, quality, and performance across both functions
- Process referrals and pathology results alongside your team
- Prioritize urgent referrals and action urgent pathology results promptly
- Improve referral processes, documentation, and pathology processes
- Work closely with clinicians, GPs, and secondary care providers
Requirements:
- Experience in primary care, healthcare administration, or a similar operational environment
- Understanding of GP practice administrative processes
- Experience coordinating workloads and supporting operational performance
- Ability to provide day-to-day support and supervision to colleagues
- Demonstrated professionalism, integrity, and accountability
- Commitment to delivering high-quality patient-centred services
- Ability to build positive working relationships and collaborate effectively
Benefits:
- Permanent, full-time position
- Salary: £30,000 to £32,000 per year