IT Specialist

Weee! is seeking an IT Specialist to join their team in Milpitas, CA.

As a warehouse IT specialist, you will help maintain networks, security camera systems, badge systems, alarm systems, printers, desktops, laptops, and other IT assets.

Responsibilities:

• Provide daily Tier 1 IT support for warehouse operations, including network, laptop/desktop, warehouse badge/alarm system, barcode and Wi-Fi printer, scanner, touch screen, PDA, UPS, and other IT-related equipment.
• Manage IT equipment inventory, IT assets, and in-house Warehouse Management System (WMS) user access privileges.
• Maintain, repair/replace, and ensure all IT equipment is in good working condition, including preventative maintenance.
• Perform Daily, Weekly, Monthly IT and Warehouse Inspections.
• Support and maintain IT infrastructure, including WAN/LAN networks, Access Points, MDF/IDF, video conferences, SAN, NAS, surveillance systems, security cameras, and warehouse system-related IT servers, storage, and applications.
• Support employee onboarding and offboarding.
• Create basic floor plans and elevation diagrams for building, MDF/IDF, and IT Infrastructure.
• Create simple project plans for IT Infrastructure and buildouts.
• Write SOPs and user manuals and provide IT training to end users.
• Participate in the local implementation of HQ projects.
• Other projects or tasks assigned by IT and Warehouse Managers and/or Directors.

Qualifications:

• 4+ years of relevant work experience in IT support.
• Proficient computer networking skills, such as managing the IT server room network switch/firewall.
• Experienced in computer troubleshooting skills (Windows, Mac OS).
• Possess good analytical, troubleshooting, and problem-solving skills.
• Experienced in security camera systems & badge systems.
• Nimble and patient with good communication skills.
• Works independently without supervision.
• Warehouse-related IT support experience is preferred.
• CCNA or equivalent.

Work Schedule:

• Office Hours: Monday - Friday, 9 AM - 5 PM (Flexible schedule based upon business needs).
• On-Call: Monday - Friday, 5 PM - 9 AM; Saturday - Sunday, 24 hours.

Benefits:

• Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages.
• 401k, 4% company match.
• Equity and Bonus.
• Vacation, sick and holiday time off.
• Monthly mobile stipend.
• Monthly Weee! Points credits.

Compensation Range:

• The US base salary range for this full-time position is $72,000 - $85,000.